This Privacy Policy outlines the manner in which Spider Extracts, LLC (“Spider,” “we,” “our,” or “us”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of our website, services, and products (collectively, the “Services” and “Products,” as those terms are used in our Terms of Service). This Policy applies to your use of the Services in the United States and is subject to applicable U.S. federal, state, and local laws, including New Jersey law, as applicable.

By accessing or using our Services, Users agree to the collection and use of their information in accordance with this Privacy Policy and our Terms of Service, which this Policy supplements and is incorporated into by reference. Our Services are intended for individuals who are at least twentyone (21) years of age and not for persons in jurisdictions where our Products are prohibited or restricted (“Prohibited Locations”), as described in the Terms. We are committed to safeguarding the privacy of our Users' information and to providing a secure and protected environment for their personal data.

This Privacy Policy applies to the collection, use, and disclosure of personal information by Spider when you access or use our Services or Products. We collect information in various ways when you use our Services, including information you provide directly, information we collect automatically (such as through cookies, web beacons, IP address geolocation, We also use third-party analytics services to help us understand how users engage with our Services. and device/browser data), and information we receive from thirdparty service providers (including age, identity, and location verification providers, payment services for order matching, and shipping carriers).

Register for an Account or use our services; Make a purchase or transaction with us; Contact us for support or inquiries; Participate in our promotional activities; Subscribe to newsletters, alerts, or other services;

The types of personal information collected may include, but are not limited to: identifiers (such as name, email address, and mobile phone number); shipping and billing addresses; account credentials (Spider User ID and password); order and transaction details; communications preferences; device and usage information (including IP address, browser and device identifiers, and approximate location derived from IP geolocation); age, identity, and location verification information and results provided by thirdparty verification providers; information as required for essential service functionality, and any other information Users choose to provide and consent to share. We do not collect or store payment card numbers or bank account credentials; we may receive limited payment metadata from payment services and retain your name and the email address or phone number associated with your payment solely for order matching and communications, as described in our Terms of Service.

We use IP address geolocation and third‑party age and identity verification providers to determine eligibility, prevent fraud, and comply with applicable laws and our Prohibited Locations restrictions. In connection with these processes, we may collect and process information such as your date of birth, contact information, shipping address, IP address and approximate location, and verification outcomes (for example, pass/fail or a verification token) provided by the applicable provider. We share only the information reasonably necessary to perform verification and receive only the information reasonably necessary to confirm results.

Spider collects, stores, and uses information about Users who access or use its Services or Products in accordance with this Privacy Policy and applicable law. The purposes for which Spider may use such information include, but are not limited to:

Providing, operating, fulfilling, and improving the Services or Products offered; Understanding and analyzing how Users interact with the Services or Products; Communicating with Users regarding their use of the Services or Products, including order updates, payment instructions, support, and other transactional messages, as well as age, identity, and geolocation verification communications, via email and, where you have provided a mobile number and consented, via SMS/text messages; Investigating and preventing fraudulent transactions, unauthorized access to the Services or Products, chargebacks, misuse, and other illegal activities, including through age, identity, and location verification; Complying with legal obligations and enforcing our Terms (including eligibility, Prohibited Locations, shipping restrictions, and adult signature requirements).

By using the Services or Products offered by Spider, Users consent to the collection, storage, and use of their information as described in this Privacy Policy, including processing of age, identity, and location verification data and sending transactional and verification communications as described under Communications below.

When you use our Services or provide contact information, you consent to receive electronic communications from us, including emails and, where you have provided a mobile number and consented, SMS/text messages about order status, payment instructions, reminders, authentication, and age, identity, and geolocation verification. Messages may be sent using automated dialing systems to the phone number you provide. Standard text messaging and data rates charged by your mobile carrier may apply. You may opt out of non‑verification SMS communications by replying "STOP" to a message you receive from us or by following the unsubscribe procedures we provide; opting out of verification communications may impact your ability to use the Services, including our ability to process or fulfill orders. You represent and warrant that you are the owner of the phone number you provide.

Spider is committed to protecting the privacy of its users (“User” or “Users”). This section outlines the circumstances under which information about Users may be shared or disclosed.

Spider may share User information with third parties in the following circumstances (in each case sharing only what is reasonably necessary to achieve the stated purpose):

To comply with legal obligations or court orders, or in connection with a legal process. With service providers who perform services on behalf of Spider, under confidentiality and data protection obligations, such as website hosting and support, ecommerce and order management, age/identity/geolocation verification providers, communications/SMS providers, and analytics. In the event of a merger, acquisition, or sale of all or a portion of its assets, Users will be notified via email and/or a prominent notice on our website of any change in ownership or uses of their personal information, as well as any choices they may have regarding their personal information.

With shipping carriers and tracking providers (for example, USPS or UPS) to fulfill deliveries, including for adult‑signature requirements where applicable.
With payment services solely to facilitate payment matching and reconciliation; Spider does not collect or store payment card or bank account credentials.
Except as provided in this Policy, Spider will not share personal information with any third parties without the User's consent.

This Policy is governed by the laws of New Jersey. Any disputes relating to this Policy will be resolved as set forth in the Dispute Resolution and Arbitration Agreement in our Terms of Service.

The right to manage communication preferences, including opting out of non‑verification SMS/text messages by replying "STOP" and unsubscribing from non‑transactional emails, understanding that opting out of verification messages may impact use of the Services.

These rights include, but are not limited to:

The right to be informed about the collection and use of their personal data, where required by law. The right to access their personal data and to obtain a copy of it, where required by law. The right to request the correction of inaccurate personal data, where required by law. The right to request the deletion of personal data under certain circumstances, where required by law. The right to restrict processing of their personal data under certain conditions, where required by law. The right to data portability, allowing Users to obtain and reuse their personal data for their own purposes across different services, where required by law. The right to object to the processing of their personal data in certain circumstances, including for direct marketing purposes, where required by law. The right to not be subject to automated decision-making, including profiling, which produces legal effects concerning them or similarly significantly affects them, without their explicit consent, where required by law.

The right to manage communication preferences, including opting out of non‑verification SMS/text messages by replying "STOP" and unsubscribing from non‑transactional emails, understanding that opting out of verification messages may impact use of the Services.

Requests to exercise these rights can be directed to Spider at the contact information provided in this Privacy Policy. We may request information necessary to verify your identity and authority before fulfilling a request and will respond within the timeframes required by applicable law. Please note that opting out of certain communications (including verification communications) may impact your ability to use the Services, including our ability to process or fulfill orders.

You can control certain tracking technologies through your browser settings, including deleting or disabling cookies. You may also opt out of certain tracking through third-party opt-out tools or by adjusting your device settings. Please note that disabling cookies may affect the functionality of our Services.Spider is committed to protecting the security of your personal information. We use a variety of industrystandard security technologies and procedures, implement access controls, and require our service providers to protect personal information they process on our behalf, to help protect your personal information from unauthorized access, use, or disclosure. Despite these measures, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

As a User, you also play a crucial role in protecting your personal information. We encourage you to take steps to protect your personal information by maintaining the confidentiality of any passwords and account details used in connection with our Services and Products. It is your responsibility to notify us immediately if you become aware of any unauthorized use of your account or any other breach of security.

In the event of a data breach, Spider will comply with applicable law, including any required notifications to affected individuals and regulatory authorities.

This Privacy Policy only addresses the use and disclosure of information collected by Spider from Users of its Services. Our Services may contain links or integrations with websites, platforms, or services operated by third parties (“ThirdParty Services”), which may include age and identity verification providers, geolocation tools, ecommerce platforms, shipping carriers and tracking tools, communications/SMS providers, laboratory testing and certification services, and social media integrations. The information that you share with ThirdParty Services will be governed by the privacy policies and terms of those services, not by this Privacy Policy. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or services. This Privacy Policy does not apply to any information collected by us through means other than our Services.

Before engaging with any ThirdParty Services, Users are advised to check the privacy policies and terms of service of those services to understand how their information will be used. By choosing to use or enable ThirdParty Services through our Services, you authorize us to share the information necessary to enable such ThirdParty Services, consistent with this Privacy Policy and our posted disclosures.

In compliance with the Children's Online Privacy Protection Act (“COPPA”) and applicable law, Spider does not knowingly collect, use, or disclose personal information from children under the age of 13 without obtaining verifiable parental consent. In addition, our Services are intended only for individuals who are at least twentyone (21) years of age. If it is discovered that information has been collected from a person under 13, or from a person under 21 attempting to create an account or place an order, without the required consent or eligibility, Spider will take the necessary steps to delete this information from our records promptly and to terminate any ineligible account.

Furthermore, Spider encourages parents and guardians to monitor their children's internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information through our Services or ThirdParty Services without their permission. If a parent or guardian believes that Spider has in its database the personally identifiable information of a child under the age of 13, they are encouraged to contact us immediately to request the removal of that information.

Spider reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this Policy periodically, and especially before you provide any Personal Information. This Policy was last updated on the date indicated at the beginning of this document. Any changes to our Privacy Policy will become effective upon posting of the revised Policy on the Website. Your continued use of the Website and/or Services offered by Spider after any such changes constitutes your acceptance of the new Privacy Policy. If you do not agree to any changes, you must stop using the Website and Services offered by Spider. It is your responsibility to check this Policy periodically for changes.

If you have any questions or concerns regarding your privacy while using our services, or if you wish to exercise any of your rights under New Jersey law or this Privacy Policy, please do not hesitate to contact us at:

Email: privacy@spiderextracts.com

Postal Address: Spider Extracts, LLC, 123 Web Way, Newark, NJ 07102, USA

Phone: +1 (555) 123-4567